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THE PROFESSIONALS IN AUTOMOTIVE SERVICE
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The vehicle belongs to you and you have the right to pick any repair shop you
want to do the repairs.
The owner of the vehicle must turn in the claim to the insurance company. The auto
repair shop cannot do that for the auto's owner.
When you turn in your claim, the insurance company should tell you how to proceed.
They will either write the estimate themselves, have an independent adjusting company
write the estimate or have you get an estimate from the repair shop of your choice.
Remember that whoever writes it, it is only an original estimate and not the final
amount that the repairs are going to cost,

If the insurance company or an
independent adjusting company
writes the estimate the repair shop
will need a copy of that estimate and
begin repairs working from that
estimate.
Once you have turned in the claim and have gotten the estimate the insurance company
wants to work off from; we can begin to handle the claim and repairs on your behalf.
During the repair process, most jobs will have changes or additions, known as supplements
to the original estimate. For example, a part that was to be repaired on the original
estimate may be found during the repairs
to need to be replaced. That would be a
supplement, which we would get OK'ed
through the insurance company for you.
At the end of the repairs we will collect
any additional amounts owed for the
supplements from the insurance company
after the repairs have been completed
to your satisfaction.
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